Enough with the "disposable" Council app. Why the future of active citizenship is a single platform.

Imagine if you had to download a different messaging app for every friend you wanted to talk to. One for Mark, one for Julia, one for your colleagues. It would be absurd, right? Yet, this is exactly what happens today in the digital relationship between residents and the Public Administration.

We live in a hyper-connected world, but when it comes to talking to our local area, we face a medieval level of fragmentation. You live in Council A, work in Council B, and maybe go on holiday or spend the weekend in Council C. If you want to report a pothole near your home, a broken streetlight outside your office, or litter left on the beach, the old model forces you to search for, download, and register on three different apps (if they even exist).

The result? The resident gives up. Their phone fills up with "disposable" apps that are opened once and then forgotten. And the report never gets sent.

The failure of the "One Council, One App" model

For years, every Administration has tried to develop its own official Council App.

• For Residents: It’s frustrating and complex. We never know which is the right channel.

• For Councils: It means development costs, continuous maintenance, and often, an app that is obsolete and barely used after six months.

It is time to change the paradigm. Active citizenship cannot stop at the town hall borders.

IOparteciPA: The "Universal Pass" for civic participation

Our vision is different. We believe technology should adapt to people, not the other way around. That’s why IOparteciPA isn't just another stand-alone Council App, but a single platform for residents.

It works exactly like the apps you love and use every day:

1. One App: You download it once.

2. Wherever you are: Thanks to automatic geolocation, the system recognises where you are.

3. Smart Routing: You snap the photo and hit send. The platform takes care of routing the report to the competent body for that specific area (Council, Utility Company, or Management Body).

Whether you are a commuter, a tourist in Genoa, or a resident in Savona, the experience doesn't change. Your tool for citizenship is always in your pocket, ready to use.

The Power of the Network: Economies of scale for the Public Sector

This paradigm shift doesn't just benefit residents; it’s a revolution for Administrations, especially smaller ones. By joining a shared national platform (on a multi-tenant cloud), Councils eliminate the costs of developing proprietary software. There are no servers to install, and no need to train technicians for months. It is a "Plug & Play" model: the Council activates the service and starts receiving structured, clean reports within 48 hours.

An ecosystem, not an island

True innovation isn't about building digital walls around your Council; it’s about building bridges. IOparteciPA is the infrastructure that unites different territories under a single standard of efficiency and transparency.

Stop looking for the right Council App for every problem. Join the only platform that gives a voice to your citizenship, wherever you are.

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Marco Bonifaccino

Founder & Project Leader of IOparteciPA