Privacy Policy

Last Updated: February 19, 2025

Welcome to IOparteciPA. Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal data when you use our website www.iopartecipa.it and related services.

1. Data Controller

The data controller is:
B Solutions Technology
Address: Via Montegrappa 43/F2, 17019 Varazze (SV), Italy
Email: info@bsolutions.io

2. Data Collected & Processing Purposes

We collect and process the following data types:

User-Provided Data

Name, email, and contact details submitted via forms (e.g., "Become a Partner Municipality").
Information shared through communications (emails, chats, request forms).

Automatically Collected Data

IP address, browser type, access logs, cookies, and tracking technologies.
Purpose: Enhance site security, analyze traffic, and optimize user experience.

Service-Related Data

If you report urban issues via IOparteciPA, we may collect necessary data to provide the service.

3. Legal Basis for Processing

We process personal data based on:
✓ Consent → When you voluntarily submit data (e.g., contact forms).
✓ Contractual Necessity → To deliver requested services.
✓ Legal Obligations → When required by law.
✓ Legitimate Interest → To improve the platform and ensure security.

4. Data Sharing

We do not sell or transfer your data to third parties. Data may be shared with:

IT/service providers maintaining platform operations.
Competent authorities if legally required or to protect our rights.

5. Data Retention

We retain data only as long as necessary:

Contact form data → Up to 12 months from submission.
Browsing data (cookies/logs) → As specified in our Cookie Policy.
Service reports → Until resolved or as legally required.

6. Your Rights Under GDPR (EU 2016/679)

You may exercise:
✓ Access → Request what data we process about you.
✓ Rectification → Correct inaccurate/incomplete data.
✓ Erasure → Request deletion (where legally permissible).
✓ Restriction → Limit how we use your data.
✓ Portability → Receive a machine-readable copy of your data.
✓ Objection → Opt out of marketing or specific processing.

To exercise these rights, contact us at: info@bsolutions.io

7. Security Measures

We implement technical and organizational safeguards to prevent unauthorized access, loss, or misuse of your data.

8. Cookie Policy

We use technical and analytics cookies to enhance user experience. Details: [Cookie Policy].

9. Policy Updates

We may update this policy to comply with regulations or improve transparency. Please review it periodically.