Privacy Policy

Last updated: February 23, 2026.

Welcome to IOparteciPA. Your privacy is our priority. This policy describes how we collect, use, protect, and share your personal data when you use:

the website www.iopartecipa.it
the IOparteciPA mobile app
and connected digital services.

1. Data Controller

The Data Controller for personal data collected through the IOparteciPA app and website is:

B Solutions Technology S.r.l. Società Benefit

Address: Via Papa Innocenzo IV, 30/2 – 17019 Varazze (SV), Italia

Email: privacy@iopartecipa.it

2. Nature of Service

IOparteciPA is a private messaging application provided by B Solutions Technology S.r.l. Società Benefit.

IMPORTANT: IOparteciPA is a private and independent service that does NOT represent, is NOT affiliated with, and is NOT authorized by any government entity or public administration.

How the Service Works:

Users create messages about urban issues
Messages are sent via email to publicly available addresses
The service acts as a tool for organizing and sending private communications
NO integration exists with government or administrative systems

3. Data Collected and Processing Purposes

a) Data provided voluntarily

Name, email, content of messages created by the user
Data entered in website contact forms

b) Navigation data collected automatically

IP address, browser type, access logs, geolocation data, cookies

4. Processing Purposes

We process data to:

Provide the service for organizing and sending private messages
Facilitate sending communications via email to publicly available addresses
Respond to contact requests or technical assistance
Analyze web traffic and improve the service
Comply with legal obligations or requests from authorities

5. Legal Basis for Processing

Personal data processing is based on:

Explicit consent (creating and sending messages or contact)
Contract performance (requested messaging service)
Legal obligation (requests from authorities or applicable regulations)
Legitimate interest of the Controller for service improvements and security

6. Data Retention

Data is retained for the time necessary to provide the service:

Messages and communications: retained for max 12 months in user's personal archive
Access logs and cookies: according to duration defined in Cookie Policy
Data for legal obligations: according to applicable regulations

7. Data Sharing

Personal data is NOT sold to third parties. We may share data only with:

IT service providers for hosting, cloud services, and technical maintenance
Message recipients through email delivery to publicly available addresses (users send private communications at their own discretion)
Public authorities when required by law

IMPORTANT: IOparteciPA does not control how message recipients handle received communications, as these are private mailings to public email addresses.

8. Data Security

We adopt adequate technical and organizational measures:

Data encryption in transit and at rest
Limited access to data
Internal audits and periodic backups
Cloud infrastructure protection

9. Data Subject Rights (Articles 15-22 GDPR)

You can exercise your rights by sending a request to privacy@iopartecipa.it:
✔ Right of access, rectification, erasure
✔ Restriction and objection to processing
✔ Data portability
✔ Complaint to Privacy Authority (www.garanteprivacy.it)

10. Cookies and Tracking

The website uses technical and analytics cookies (e.g., Google Analytics). For more information, see our Cookie Policy.

11. Service Limitations

Users understand and accept that:

IOparteciPA does NOT guarantee reading or response to sent messages
IOparteciPA does NOT control communication recipients
The service only facilitates sending private communications
No integration with official systems or guarantees of results exists

12. Privacy Policy Changes

We may update this policy for regulatory compliance or service improvements. Changes will be published with the relevant update date.